Frequently Asked Questions
How long is the shipping process for orders?
How can I be informed about campaigns and discounts?
How do I return products I purchased?
Is it safe to shop on Limonian.com?
Which payment methods can I use on Limonian.com?
Which cargo company sends the products I buy from Limonian.com?
Are the products on Limonian.com registered with the Ministry of Health?
Is Limonian a Korean brand?
Which brands are sold on Limonian.com?
What is MyLimonian, and can I make suggestions?
How can I reach Limonian customer service?
What should I do if there is damage or a missing product in the box?
How is a proper skincare routine done?
Why is skincare important?
What should be applied to the face before bed?
What makes the skin glow?
How should serum be applied to the face?
When should a facial serum be applied?
In what order should facial serums be used?
How should a facial toner be applied?
Should toner be used on the face every day?
How long should toner stay on the face?
Should moisturizer be used every day?
Does moisturizer cause acne?
How long should a peel be left on?
How should sunscreen be used?
What is the 2-finger rule for sunscreen?
How long after moisturizer should sunscreen be applied?
What should be applied to the face after a mask?
How long should a face mask stay on?
Is it normal for a mask to sting the face?
Are your products vegan?